Jolene (2008) watch online
Sinners and Saints (2010) online
Into the Abyss (2011) online

Hi!  My name is Teri Temme. What I love most in life is helping others with their businesses.  I don’t know why, but ever since I can remember I have been interested in making businesses more efficient.  It is sort of what I do, I didn’t even realize I was doing it until a co-worker noticed my computer screen and asked what I was doing.  I had been using Act!, not as it was intended of course (we’ll get to that later), but as a way to track the 200 Shopping Center leases I was currently negotiating that year.  I had every single location, contact, phone conversation and outcome for all of the leases I had negotiated over the past 4 years – which was almost 1,000.  I would type in the notes while in the conversation, or after I completed a task on a lease.  I had when things were mailed, when I asked for approvals, etc.  At any time I could easily access exactly when and what I had discussed with each Tenant.  To me, it seemed like a no-brainer.  Why wouldn’t I want everything written down so I didn’t have to rely on my memory?  With that many documents being negotiated simultaneously (typically 100 in play at any given time) there was no way I would be able to remember every detail of every transaction of a 39-page document with addendums. This way I could, and as an added bonus, I wasn’t stressed when I left the office because I knew exactly what I had done and what I needed to do tomorrow.

When I moved to a more technical company in the telecom industry I created a database in Bento (Mac only) from scratch, which collated information from several databases into one central location.  I even went a step further and I created templates for the documents I needed to generate and the information flowed into them so that I didn’t have to do the repetitive work of filling in the blanks.  Leases are generally all the same – only the names, economics, location and Use are changed in the initial draft.  With my system, all I had to do was verify the information (changes were made daily to the databases so I always confirmed).  This made my life a whole lot easier.  And I was able to negotiate a large number of documents very quickly and meet tight financing deadlines for the company.

Another tool I used extensively is the compare function in Word – let me tell you, that is a lifesaver for document negotiations.  The other useful tool is Adobe Acrobat Professional – I could not have done my job without it.  It is worth every penny if you work with documents that are virtually always the same.  You can’t be too sure that someone didn’t make any changes, so this is a quick and efficient way to verify no changes were made that were not approved (you would be surprised), before you sign a legal document binding you to terms for 5 – 10 years.

In addition to creating business systems to make my own life easier, I love to learn and share my knowledge with others.  I have an insatiable attitude for books and seminars.  I am constantly on the lookout for new ways of doing business, marketing tips and tricks, and motivating employees.  I also enjoy several creative pursuits – photography, writing, and reading pretty much any book I can get my hands on.  And my parrots – they always keep me entertained.  Yes, they talk. 

Along with knowing your customers and/or clients knowing your numbers is also vitally important and a passion of mine. That’s why I created my course – Break-even Analysis that walks you through determining when you will start making money. Additionally, with the customer/client data you can find out who is bringing in the majority of your business and make a more concentrated effort to focus on those customers or clients.  I am sure you have heard of the 80/20 rule.  It is an invaluable tool to use to reframe your time allocation and get more benefit (or bang for your buck).

So there it is, I like to help others by capturing their data in one central location so the whole company can use and profit from each other’s data collection.  I don’t believe in hoarding data.  If people are working for you they need to share the information they have received on your behalf.  This not only saves time down the road but also doesn’t annoy a potential customer or client with having multiple calls from your company.   It is also a good business practice so that if there is ever employee turnover you aren’t losing all of that valuable information.  Start these practices now for a clean transition when someone leaves and a seamless exchange to the next person.  It really helps when all the notes are there and you are ready to help without starting over with the customer or client.  

I always believed in win-win negotiations when I was negotiating contracts and I think it should be mandatory when you are in business.  You never know when your rival will be your co-worker these days.  Competition is good, but collaboration is better.  The pie is big enough for all of us and I think we should concentrate on giving great service.  Who’s with me?

Add a comment
Joomla Template - by